Privacy Policy
Privacy Policy
At the Grand International Hotel ("Hotel"), user privacy and confidentiality are important. We are committed to maintaining the privacy and security of our user information. We may update this policy from time to time, so please check here periodically. The hotel will not disclose user information that can identify you to third parties without your consent.
The hotel is committed to protecting your privacy while you visit the website, namely, www.hotelgrandinternationalpanama.com (hereinafter, all identified URLs are collectively referred to as the "Site"). Our goal is to provide you with an internet experience that offers information, resources, and services that are most important to you. To achieve this goal, part of the operation of the Site includes the collection of certain types of information about site users.
As we understand that your privacy is important, we would like to explain the types of information we collect and how we use it. This privacy policy pertains to the site.
This Privacy Policy covers two types of information collected on the Site: personal and aggregate. The term "personal information" refers to data that you voluntarily provide related to your use of the site, which you and/or the company you are representing identify in order to access and use the Site. Personal information includes, for example, data submitted related to our services, such as your name, email address, phone number, company affiliation, physical address, and other personal information. The term "aggregate data" refers to general information about site visitors and users regarding site usage, such as traffic patterns, the number of visits to certain pages, visits to other websites and/or third-party sites linked to the Site, service usage, and interest in particular services, information, or features on the Site or third-party services found on or through the Site.
What Information Is Collected? How Do We Use It? We strive to ensure that the personal information we collect from you is not used in a way that is unknown or unacceptable to you. You may submit a request for information about our Hotel, participate in one of our promotions, or subscribe to our email or postal mail lists. In response, we may request information such as your name and postal address. If you choose to provide us with this information, we will use it only for the purpose specified by you at the bottom of the information collection form.
The information collected on the site may be used for:
Registering as a hotel member
Planning and booking hotel accommodations
Entering your email into our promotions
Sending marketing communications or surveys to you
Responding to your inquiries or suggestions
Improving the quality of your visit to our site
All forms will provide an opt-out button so you can choose not to participate in hotel mailing lists and future online marketing. When deciding whether to join such lists, please note that they are only used for hotel purposes or in joint promotions with a partner. We do not sell, rent, or share your personal information with any third party, including any promoter, nor do we use it for unauthorized commercial purposes. You can request to be removed from our list at any time. All emails distributed to our lists will contain easy online access to unsubscribe.
Permission to Use
The hotel may collect and use the personal information you submit to the Site. The privacy policies established or any part of the site will not be used when submitting such personal information. By submitting personal information or making a request, the intended use of the information you provide will be evident in the context in which you submit it and/or because the site confirms its purpose. By submitting personal information on the site, you are giving your consent and permission for any use consistent with the uses outlined in this Privacy Policy or any part of the Site at the time of submitting such personal information, and such consent will be presumed by the hotel unless otherwise stated at the time of submitting the information. Do not submit requests on behalf of a person or company unless you are authorized to do so.
Secure Reservations
If you decide to make a reservation online on the Site, you will be linked to a third-party reservation engine ("Reservation Engine") provided by Royback. Although it appears to be part of our site, the reservation engine is actually provided by a third party and is governed by their privacy policies. We understand that security remains a primary concern for online consumers, and we have carefully selected the reservation engine from this provider.
Protecting Your Information
We want visitors to our site to feel secure when planning and purchasing their accommodations, so the Hotel is committed to protecting the information we collect. The hotel has implemented a security program to keep information stored in our systems protected from unauthorized access.
Our site is hosted in a secure environment. The site’s servers/systems are configured with industry-standard data encryption or encryption technologies and firewalls. When entering personal information during the booking process or while sending a registration email to the customer, your data is protected by Secure Socket Layer (SSL) to ensure secure transmission.
Revoking Your Consent
If, after allowing the use of your personal information, you decide that you no longer wish for the hotel to include you on its mailing list or contact you or use your personal information in the manner described in this Privacy Policy or on the Site, you simply need to inform us by sending an email or clicking the "Unsubscribe" button at the bottom of our email communication.
Use of Aggregate Data
The hotel is interested in improving the site and may develop and offer new features and services. We track aggregate data about site usage for marketing purposes and to study, improve, and promote the use of the site. In connection with such purposes, the hotel may share aggregate data with third parties in a collective and anonymous form. Disclosure of aggregate data does not reveal personal information about individual users of the website nor identify who they are or how to contact them.
Exceptions to the Privacy Policy
The hotel has two exceptions to the limitations on the use of personal information:
The hotel may monitor and, when we believe in good faith, may disclose information to protect the security, property, assets, and/or rights of the hotel against unauthorized use or misuse of the Site or anything found on the Site.
The hotel may disclose information when required by law; however, only to the extent necessary and in a manner intended to maintain individual privacy.
Use of Cookies
To enable functions on the Site, the hotel may assign one or more "cookies" to your internet browser. Cookies, among other things, speed up browsing through our site, track information so you do not have to re-enter it each time you visit our site, and may provide you with personalized content. A cookie is an internet mechanism composed of a small text file containing a unique identification number that allows a web server to send small amounts of information or text through your browser and place them on your computer's hard drive for storage. This text allows the web server to know if you have visited the web page before. Cookies by themselves cannot be used to determine the identity of any user.
We use cookies to collect and maintain aggregate data (such as visitor numbers) to help us see which areas are most popular among our users and to improve and update the content on our site. As you browse our site, you also provide us with information that does not reveal your personal identity: what type of destination you are exploring, for example. We use this aggregated information only as explained in this Privacy Policy. We do not link collective information to any name, address, or other identifying information.
Occasionally, you may receive cookies from unaffiliated companies or organizations, as they advertise on or are linked to the Site. These third-party cookies may collect information about you when you click on their ads, content, or links. This practice is common in the internet industry. Due to how the internet operates, we cannot control the collection of this information by these third parties, and these cookies are not subject to this Privacy Policy.
Children's Privacy and Parental Consent
Please note that the hotel has not designed this site for use by individuals under the age of 18. Therefore, this site should not be used by anyone under the age of 18. Our privacy policy prohibits us from accepting users under the age of 18. The hotel specifically requests that individuals under 18 not use the website or provide information to the site. In the event the hotel accidentally acquires personal information or other data from users under the age of 18, the hotel will provide this information to third parties for any purpose, and any further disclosure is due to the fact that the underage user used the site and submitted personal information without the hotel’s promotion or permission.
Links to Other Sites
The hotel may provide links to various web pages that we believe may provide useful information and services. However, these sites may not follow the same privacy policies as the hotel. Therefore, we are not responsible for the privacy policies or actions of third parties, including, among others, any site on the network that can be accessed through this Site, nor can we control the activities of these websites. We recommend that you contact the parties controlling these sites or access their online policies to obtain relevant information about their data collection practices before submitting any personal or confidential information.
Your Consent to This Privacy Policy
By using the Site, you are consenting, as well as consenting on behalf of the company using the Site, to the information you submit (if applicable) to this online Privacy Policy, including the collection and use of information by the hotel, as described in this statement, and acceptance of the Site’s terms of use. Accessing and using the Site without accepting the terms of this Privacy Policy releases the hotel from responsibility to the user.
Modifications and Contact Policy
The hotel reserves the right to modify this Privacy Policy at any time; notice of changes will be posted on this page. Changes will always be prospective, not retroactive.
If you have any questions about our policies, please contact:
Grand International Hotel
Panama City, Panama
Via Argentina with Jose Martí Street
Phone: (507) 3960100